Zammad is a web based open source helpdesk/customer support system.
Zammad is a web-based open source helpdesk and customer support system built with Ruby on Rails, Vue.js, and TypeScript. The project uses GraphQL for its API and includes both desktop and mobile applications developed with Vite. The codebase is maintained by the Zammad Foundation and provides a ticketing system with customization support through build-time mechanisms for styling, GraphQL document extensions, and addon weaving that allow external extensions without modifying core files.